Client focus, employee boost in order to hit US$1bn in sales - TCS

Thursday, May 12, 2011

The Latin America unit of Indian IT services firm Tata Consultancy Services (TCS) will focus on a shortlist of high-priority clients in its five-year strategic plan to reach revenues of US$1bn, TCS Latin America COO Ankur Prakash told BNamericas.

Currently, the region brings in about 4% of TCS's worldwide revenues, which in fiscal 2011, ended March 31, reached US$8.2bn.

The focus will be accompanied with a significant boost to the number of employees TCS has in the region. Compared with the current 8,000, the idea is to get to 25,000 during the five-year plan, he said.

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"In Latin America our strategy is to consolidate and have a short list of strategic clients on a regional level, and other clients on a global level, and focus on selling our complete offer to these companies, adding value to their operations in a win-win situation," Prakash said.

"The main strategy has to do with the list of strategic companies that we want as clients - there are about 50 of them," he added. "That is in the first two years, and once we're providing a high level of value-added service to those clients, we will expand that list of clients."

The companies on which TCS focuses are leading firms in their industries, in the financial, manufacturing, telecommunications and retail verticals.

To read the full interview with Prakash, see this week's IT Perspectives, for subscribers only.