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Colombia's government is implementing a new e-government platform to increase the efficiency of the services provided to citizens, the IT and communications ministry (Mintic) said on its website.
The consortium will be in charge of operating Colombia's e-government platform until 2013, as well as the data center that will host the main IT systems from public entities in the country.
Additionally, the consortium will implement the Colombian state high-speed network Ravec, which will interconnect public institutions and allow citizens to access a more rapid and secure service.
It will also be in charge of managing a contact center through which citizens can obtain information about their procedures, either online, via email, telephone or chat.
This new platform is expected to strengthen Colombia's e-government leadership in Latin America. Globally, the country has been ranked 31st for its e-government initiatives, according to the head of the ministry's e-government program, Francisco Camargo.