Digicel planning to offer IT consulting services

Thursday, February 10, 2011

Irish-owned mobile operator Digicel expects to offer its IT consulting and systems integration services in its Central American operations, boosted by its recent acquisition of a controlling stake in Caribbean systems integrator Netxar Technologies, Digicel's head of group public relations, Antonia Graham, told BNamericas.

The operator announced this week that it had taken control of Netxar, a Puerto Rico-based company with operations in the Dominican Republic, Jamaica and Trinidad and Tobago.

"This is an important stepping stone in building further partnerships with large enterprise and public sector customers," Graham said. "New trends in software technology and the complexity of IT landscapes are leading to an increasing demand for IT consulting and systems integration in the region."

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"Digicel has already proven its capability in delivering mobile and corporate communication services, and through this acquisition, Digicel will be in a strong position to meet the more complex demands of our corporate and public sector customers," the executive added.

Digicel operates in 32 markets, mainly across the Caribbean but also in El Salvador, Honduras and Panama in Central America, as well as in several Pacific Islands.

According to Graham, Netxar's strength is in understanding customer strategic and operational goals and matching their specific business needs with relevant technology.

"Netxar has a proven track record in recognizing that the right solutions require more than a purely technical approach and places an emphasis in understanding the customers' strategic and operational goals," Graham said.

Services that Digicel will offer are divided into three areas, including: managed and cloud services such as managed connectivity and security; video and access control services, which include video surveillance and analytics; and network and convergence services, which include collaboration, and data and voice connections.