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The number of bills processed electronically in Chile will grow roughly 50% this year, the general manager of local digital solution provider Acepta.com, Gonzalo Au Alvarado, told BNamericas.
Currently, a total of 29,722 companies use electronic billing services, with 79% relying on Chilean tax office SII and 21% on private services. A total of 108mn electronic bills were processed last year, in comparison with 165mn bills in paper form.
"The next adoption wave will come through large companies that receive electronic bills and are incorporating their providers as emissaries," Au Alvarado said.
Chile, together with Mexico and Argentina, figures among the most advanced electronic billing users in Latin America, but Au Alvarado said there is still significant room for improvement in the local market.
"One of the major improvements that has to be implemented in our country concerns the way that documents are exchanged," he said. "The basis of exchange today is email, and email is not a trustworthy way."
"We are calling for a change to the web service... among the emissary, the SII and the receiver."
Information security is not a concern among users, but the executive noted that prior missteps in areas such as tax submissions might jeopardize companies' efforts to obtain electronic billing authorization from the government.
"The big concern that many companies have is that there will be more oversight, but the opposite is true," he said. "There will be less oversight because of the concept that companies that use electronic billing have their house in order."
Founded in 2000, Acepta.com provides solutions and services related to electronic billing, biometrics and document management. The firm has 95 employees, and posted sales of 1.7bn pesos (US$3.5mn) last year.