Government looks to streamline processes with digitalization this year

Wednesday, January 5, 2011

Chile's government will look to modernize during 2011 by digitalizing procedures and eliminating unnecessary bureaucracy, President Sebastian Piñera said in an op-ed piece featured in local paper La Tercera.

The idea is to improve democracy to make it more transparent, vital and participative, he said, without going into further details.

Other areas of government focus this year include reforming education and health systems, increasing citizens' security and battling drug trafficking, and developing clean and sustainable energy policies.

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Chile's government is considering putting certain applications in the cloud as part of a forthcoming IT outsourcing push - one of the keystones of Chile's digital action plan 2010-14, economy minister Juan Andres Fontaine previously told BNamericas.

Fontaine said the digital plan will be focused on state modernization and extending ICT use nationwide. Authorities will look to expand e-government services from the 200 tasks currently able to be executed online.

Additional focus areas include establishing a legal framework for telecommuting, increasing broadband penetration, incorporating technology in healthcare and education, providing e-commerce training to 100,000 micro SMEs, and also attracting ICT investments through state development agency Corfo.