IBM's (NYSE: IBM) new service innovation labs (SIL) will focus on growing markets like Latin America to offer IT solutions for local clients, the company's VP and director for SIL, Mahmoud Naghshineh, told BNamericas.
IBM recently launched its global virtual lab, which is an extension of a 10-year-old research program to create and offer global IT services. The lab will expand analytics in real time and software automatization in the cloud.
"We work very closely in, for example, delivery of automation with the IBM delivery centers in Brazil and Argentina and so on, as well as in India and China, where we have teams working as well," the executive said. "We want to focus on the needs of those markets and to make sure that we deliver the best technology for clients in these regions."
One of the main demands in growth markets is from mobile enterprise. "There's a significant interest to bring cloud computing as a new way of delivering IT, especially for the enterprises," Naghshineh said. In turn, cloud computing and mobile enterprise are two of IBM's main focus areas.
"We see that enterprises like to use cloud as an IT delivery service platform which has to be integrated to their existing investment, processes and infrastructure, as well as [provide] security and high availability," Naghshineh said.
IBM invests more than US$6bn a year in research and development and employs over 3,000 researchers worldwide.