IDB supports improved e-government services

Friday, October 14, 2011

IDB has approved a US$10.8mn loan to Uruguay to improve the quality of e-government services and simplify procedures for citizens and businesses, the bank said in a statement.

The financing will back the goals of the E-Government Management Support Program II, to foster coordination within the Uruguayan government and develop electronic solutions and new digital public services.

Under the program, the government will establish a single window for export and import transactions of goods, centralizing procedures handled by five different agencies and benefiting some 12,000 export and import companies.

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Another single window will manage access to housing, which currently involves 13 programs and a minimum of five agencies, benefiting 15,000 families through the establishment of new digitalized services. In the area of public safety, all police cars in Montevideo will be equipped with mobile devices for filing reports.

These projects will be financed through a competitive fund, holding at least five annual bidding processes for 12 projects each.

Support for strategic e-government projects will include financing for technical assistance for carrying out 10 key projects for developing the e-government strategy. Goals will include expanding the e-government platform, implementing electronic files, notifications and documentation.

Other priority projects for advancing the public agenda involve the institutional strengthening of the country's e-government development agency Agesic, for greater coordination among public agencies and to increase online public services.

The loan is for 25 years, with a five-year grace period and a Libor-based interest rate. Local counterpart financing will total US$10mn.