Vast majority of SMEs interested in adopting IT tools - study

Wednesday, August 10, 2011

About 95% of Costa Rican SMEs are interested in adopting IT tools to streamline their processes, local paper El Financiero reported, citing a study by international not-for-profit association GS1.

According to the study, 44% of local SMEs use Excel to control production processes, inventory management, accounting and administrative processes.

Only 23% use a specialized program for more efficient control of these processes, 18% say an accountant is in charge, 12% still use a copybook and 3% use other means.

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Despite interest shown by Costa Rican SMEs in knowing more about IT tools to improve their business processes, 59% would consider investing in them only if they increase sales and/or grow business.

The study was conducted during May and June and included 60 local SMEs, to measure the level of knowledge and use of available technology.

Additionally, 51% responded that purchase orders are made though traditional media, such as telephone, fax, email or door-to-door visits.

GS1 is an international association dedicated to designing and implementing global standards and solutions to improve the efficiency and visibility of supply and demand chains globally and across sectors.