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  • C3 opens call center in Guatemala

    Florida-based BPO provider C3 opened a call center in Guatemala City, which will serve a courier service company, a car rental firm and an airline. The US$2mn center will employ about 600 people and receive incoming calls in both...

  • Guatemalan IT exports hit US$326mn in 2013

    Guatemalan IT, contact center and BPO exports reached US$326mn in 2013, increasing by 11% compared to the previous year, the country's export association Agexport said in a release. Contact centers and BPO were responsible for the...