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Brazilian IT services firm CPM Braxis has seen its infrastructure services drive sales so far this year, company CEO José Luiz Rossi told BNamericas.
CPM Braxis divides its operations in two main areas: application services, which account for 60% of business, and infrastructure services, which account for the remaining 40%.
Rossi said that the latter area, which includes help desk and network outsourcing, has grown faster this year due to effects from the global economic slowdown.
"Those services provide a high return," he said. "Outsourcing something like networking to a third party can increase productivity."
LONG-TERM CONTRACTS
CPM Braxis has shifted its overall business strategy towards increasing the number of multi-year contracts, rather than focusing solely on capturing short-term business opportunities, Rossi said.
"We are looking to increase three, five or seven-year contracts," he said. "We think they are good for the client and also good for us because we can develop a long-term relationship... these contracts generally take more time to close, but they provide more benefits."
Key vertical markets for the company include the financial, telecommunications, government, retail and manufacturing sectors, Rossi said.
"We are moving away from our previous focus on just the financial and telecommunications sectors, and opening up to other parts of the economy."
Brazil currently accounts for 95% of revenues, but Rossi noted that the export market has larger growth possibilities.
The executive said CPM Braxis expects sales and net income to increase 40% and 18% this year, respectively, noting that the company has seen an upswing in business after a drop-off in 4Q08 and 1Q09.
POTENTIAL ACQUISITIONS
Growth through acquisitions represents another top priority in CPM's strategy. Rossi said the company is currently eyeing purchases that could complement its product offering or provide an entrance into an untapped geographical market.
"There are areas such as BPO and BI where we would really like to be stronger," he said. "We are looking to complement our offering."
However, CPM Braxis is not focusing its search on any country in particular, Rossi added.
CPM Braxis has operations in Latin America, the US, Europe and Asia. The company has more than 200 clients, as well as 10 development centers and 85 technical assistance facilities worldwide.
Global revenues reached nearly 1bn reais (currently US$569mn) in 2008.
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