PayPal extends security platform in LatAm

Tuesday, July 12, 2016

Aware of the need to foster trust in order to boost e-commerce in Latin America, online payment service provider PayPal will extend its seller protection program to independent sellers and businesses in Argentina, Chile, and the Dominican Republic.

The program is composed of several measures that safeguard businesses from issues that can arise during online transactions due to interconnection problems or other issues, IT news outlet Factory Pyme reported.

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In case of a payment revision or a refund request, PayPal will apply a temporary retention. The payment company will then send an email to the buyer asking for the merchandise's proof of delivery or other requirements to determine if the transaction is eligible for revision, according to the report.

PayPal has already implemented and tested the program in Mexico and Brazil, the two largest markets in the region.