Brazilian IT and business process outsourcing firm Tivit Terceirização de Processos, Serviços e Tecnologia S.A. provides a range of IT and BPO outsourcing services, including technology management, consulting, hosting, technical support and contact center services. The firm has also invested in various fifth-generation internet datacenters throughout the region. Tivit was formed when parent company Votorantim Novos Negócios Ltda. merged its IT units Proceda and Optiglobe in August 2005. In 2014, the São Paulo-based company acquired Chile's Synapsis S.A., its first international acquisition. As part of the integration process, the company is already operating as Tivit | Synapsis in Latin America. In Brazil, the brand Tivit remains unchanged. Chile, after Brazil, is the second largest market for the group, which also has operations in Colombia, Argentina, Peru, Panama and Ecuador.