Press Release

Itaú Unibanco takes 5G technology to 100 bank branches in Brazil

Bnamericas Published: Tuesday, October 11, 2022

This is a machine translation of Itaú Unibanco's press release

October 11, 2022 -- Itaú Unibanco has just taken another important step towards expanding the use of 5G technology in the financial system. After being the pioneer in testing the fifth generation of mobile telecommunication networks in bank branches, with implementation on an experimental basis in two units in São Paulo since 2021, the bank now takes the latest in mobile connectivity to 100 branches in five Brazilian states. The units are located in SP, RJ, MG, PR and GO and were chosen based on studies of regions that already have the necessary infrastructure for the implementation of a new signal.

“As we see all the potential that 5G can bring to the evolution of the financial sector, we anticipated this trend last year, when we took the technology to some of our branches, still on an experimental basis. Since then, it has been possible to notice substantial gains in data traffic speed in our internal systems, in addition to a significant improvement in connection availability, which allows us to test new possibilities for serving our customers”, says Fábio Napoli, Itaú's director of technology. Unibanco.

In this first phase of expansion, there are 40 branches in the city of São Paulo, 23 in Rio de Janeiro, 13 in Curitiba, 13 in Goiânia and Aparecida de Goiânia and 11 in Belo Horizonte.

“As we increase the technological power of physical units, we provide the union between the agility of the digital environment with the convenience of face-to-face service. In this context, we remain focused on expanding the novelty to other locations in Brazil, as soon as this type of connection is available in more locations in the country”, adds Napoli.

The new connection standard increasingly shows signs of revolutionizing consumer and business practices of all kinds around the world. One of the main benefits of 5G is the connection speed, which allows an increase from the current 120 megabits per second (Mbps) to 600 Mbps - which means five times more capacity in data transmission.

The novelty also ensures an even more stable connection, avoiding possible interruptions or bottlenecks that, in general, are caused by failures related to the physical cabling. In other words, with more bandwidth and availability for branches, financial operations tend to become faster and more interactive for both employees and the customers being served.

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