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New broadband speed goals take effect

Bnamericas Published: Monday, November 04, 2013

Brazil's new minimum speed goals for fixed and mobile broadband took effect on Friday (Nov 1) and will be in force for the next 12 months when they will be increased again, telecoms regulator Anatelsaid in a statement.

The quality regulation for multimedia communications (fixed broadband) and personal mobile communication (mobile broadband) services too effect in 2012, providing a gradual increase in the minimum broadband speed offered by operators.

Now, operators must provide a monthly average of 70% of the speed contracted by users, against 60% in the first year of the regulation.

Meanwhile, the instantaneous speed rates - determined by a daily measurement - should be at least 30% of that hired, up from 20% previously.

"So if the provider delivered only 30% of the contracted speed for several days, it must, in the rest of the month, deliver higher speed rates to achieve the monthly target of 70%," said Anatel.

In fixed broadband, indicators assessed are upload and download (instantaneous) speed, monthly speed, latency, latency variation (or jitter), package loss and network availability.

Quality controls for fixed broadband are carried out via a metering device - dubbed whitebox - installed in volunteers' modems or routers. PwC is the firm responsible for auditing the process.

In mobile broadband, indicators assessed are instant speed and monthly speed.

The first results with the new goals should be disclosed by Anatel in December this year.

From November 2014, the average monthly internet speeds will have to be at least 80% of that contracted by the customer, and 40% in the instant transmission rates.

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