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The Brazilian carrier has signed an agreement to buy local company V8.Tech for 140mn reais, with the potential to reach 280mn reais, expanding its operations in managed services, cloud and AI and creating a new B2B vice presidency led by former Salesforce Fabio Costa. More
Genesys is expanding its investments in Brazil as demand for artificial intelligence solutions grows in sectors such as utilities, healthcare, and education, driven by alliances with Salesforce, ServiceNow, and AWS, and by corporate cost-cutting measures. More
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