AT&T signs agreement to offer telepresence services to Telmex customers

Tuesday, January 18, 2011

AT&T has signed a telepresence solution agreement with Mexican telecoms operator Telmex, giving users in the country access to AT&T Business Exchange and telepresence technologies, according to a press release from the company.

Through the agreement, Telmex will be able to offer AT&T Business Exchange services to its customers, allowing it to connect with telepresence clients inside and outside of its company using Cisco's TelePresence technology.

Telepresence allows for hosting of video conferences with a face-to-face feel, which according to AT&T cuts down on time and expenses involved in business travel.

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AT&T markets the service as a solution to expensive and time consuming meetings. An AT&T-commissioned study of large companies using the technology found that it could achieve economy-wide benefits of almost US$19bn by 2020.

In addition, AT&T highlighted positive impacts on the environment, with the same study showing that companies in the US and UK could cut CO2 emissions by a total of 5.5mn metric tons in substituting some business travel with telepresence.

AT&T Business Exchange is available in 75 countries and territories around the globe, and the company plans to continue its expansion.