RIM eyes growth with MDaemon email server, carrier billing

Tuesday, May 24, 2011

Research In Motion (RIM) (Nasdaq: RIMM), maker of the BlackBerry smartphone, is seeing growth in Latin America for its MDaemon email server software and opportunities for carrier billing, Jim Tobin, senior VP of software and services, told BNamericas.

MDaemon mail server software integrates with Microsoft Outlook and has a multi-language webmail client. It directly integrates BlackBerry Internet Service and is seen as particularly useful for SMEs.

"MDaemon is an SME business version of email that takes 20 minutes to set up, and it's got all of the security protection and functionality but at a price point and configuration that's ideal for SMEs. A lot of the demand for that product came from Latin America," Tobin said. "It's very popular with value-added resellers."

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As regards carrier billing, RIM announced in February that it expects to launch the BlackBerry App World soon with integrated carrier billing with Spanish telecom giant Telefónica (NYSE: TEF) in Latin America.

That would enable Telefónica's customers to buy apps from BlackBerry App World and charge the purchases directly to their monthly bill.

"In Latin America, we've committed to carrier billing. Some of those markets are lacking billing infrastructure. To increase purchases of applications we needed carrier billing. That is under way now and will come shortly," Tobin said.

The full interview with Tobin will be available for subscribers in this week's Telecommunications Perspectives.