Digitex to launch LatAm operations

Tuesday, September 6, 2005

Spanish outsourcing service provider Digitex Informática plans to enter the Latin American market, establishing its regional office in Bogotá, according to Colombian newspaper La República.

Colombian venture capital firm Altra Inversiones is contributing 45% of the initial investment required to launch operations.

Digitex plans to offer outsourcing services in customer service, IT infrastructure and operating processes, starting as the strategic provider for the Latin American operations of regional mobile operator Movistar, owned by Spain's Telefónica Móviles (NYSE: TEM).

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"The idea is to first start with Telefónica's operations but also offer services to other Spanish companies in the region, such as those in the financial and energy sectors. [Digitex] aims to provide a global service platform for these companies," Altra Inversiones director Darío Durán said in the report.

Digitex aims to open an operations center in Bogotá to cover Movistar Colombia's needs, and later use this center as the operations base for expansion in the Andean region.

In a first stage, Digitex plans to target Central America and the Caribbean region, investing regularly until mid-2006. A second priority is Mexico where the company also expects to have coverage during this period. Finally, the company plans to complete its expansion in Brazil and the Southern Cone.

Digitex expects total investments of US$10mn for this expansion program.