BT planning new projects in Rio de Janeiro

Thursday, November 3, 2011

British Telecom (BT) is looking at Rio de Janeiro as an opportunity for further projects and investments, which will be announced shortly, BT Brasil manager Sérgio Paulo Gallindo told BNamericas.

The investments will unfold within BT's so-called Prosperity Plan, a three-year investment project to boost the company's business in Latin America as a whole. The plan will in particular emphasize Brazil, which "always corresponds to about 50-60% of everything we do in the region," Gallindo said.

The plan focuses on three pillars - network capillarity expansion, already being implemented; the launch of some 30 new products or product features over 18 months, including a cloud contact center; and the expansion of human capital, hiring 250 new professionals.

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The plan also looks to open three centers of excellence across the region, in Bogotá, Mexico City and Rio de Janeiro, the latter with a focus on developing satellite technologies.

The executive said that the Rio de Janeiro projects will not necessarily be tied to operations at the new center, and that they will enhance the company's portfolio and allow BT to reach to its clients more efficiently.

According to Gallindo, BT expects to repeat double-digit growth in the region this year, above the overall market average.

To read the full interview with Gallindo, see this week's IT Perspectives, for subscribers only.