Telecoms operator Cable & Wireless Panamá (C&WP) has been awarded a US$10.8mn project with the local government to digitalize the majority of the country's civil administration, the company said in a statement.
C&WP will supply, install and support the new systems over the next three years. The company will also create broadband connections among 20 government departments, as well as back up data in one of its data centers. A customer service support line will be set up, as well.
Departments and government-run organizations to benefit from the project include the ministries of health, social development, commerce and industries, and agricultural development, as well as the civil aviation, maritime and national customs authorities.
The project will also involve creating a citizens portal that allows Panamanians to access some basic government services online, such as downloading PDF copies of forms or applying for a passport.
The project is part of the government's "paperless Panama" initiative to move its documents and communications onto electronic platforms and reduce the paper it uses. The government is planning a US$415mn investment in the initiative over the next four years, BNamericas previously reported.