Civil registry launches free online certificate service

Monday, September 5, 2011

Chile's civil registry has launched the program "We take care of your time," where users can obtain birth, marriage and death certificates for free on the internet, the registry announced on its website.

The project aims to reduce the number of visits to registry offices and to decrease delivery times.

As an incentive for using the service, online certificates will be free of charge; but when a certificate is obtained on premises, it will cost 290 pesos (US$0.62) per document. Additionally, those who lose their ID card can now obtain a new copy on premises, without having to apply for a new document.

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The program was launch by President Sebastián Piñera, justice minister Teodoro Ribera and registry director Rodrigo Durán.

As previously reported, the program expects to increase online-obtained documentation to 25% of total civil registry issues, compared to 11% currently. The move will mean 400mn pesos (US$864,210) less for the registry's coffers in the second half of 2011 and 1.2bn-1.5bn pesos less next year.

The current system requires individuals to go to and queue at registry offices to obtain any of the certificates, including to report a lost ID card.