InterSystems seeking to expand in Latin America with core technology solutions

Friday, September 2, 2011

US IT solutions provider InterSystems is looking to expand in Latin America with its advanced technology solutions, company VP of software development Robert Nagle told BNamericas.

In Latin America, the company has offices in Brazil and Chile. In Chile, the company's business has been exclusively focused on InterSystems' healthcare solutions TrakCare and HealthShare. In Brazil, it is 50% healthcare and the remainder from the company's core technology - three solutions called Cache, Ensemble and DeepSee.

Worldwide, the core technology solutions account for 80% of InterSystems' business.

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"In Latin America as a whole, I expect we're going to see more balancing between the different lines of business. In Chile, we've been just healthcare solutions, trying to encourage ISVs to use our technology," Nagle said.

"We want to expand into some allied areas in healthcare with our solutions. So far we've been very much in the public sector. Maybe we could move into the private healthcare as well. So there are opportunities for us in Chile."

InterSystems sees three important trends on which the company is basing its solutions and encouraging independent software vendors to build upon, Nagle said.

These are: providing data where and when the user needs it, accessing unstructured data and being able to take actions in real time.

"Those are the three legs of the stool that we talk a lot about with our partners. Those are the issues that we think our ISVs need to embrace if they are to embrace the next successful wave of applications," the executive said.

Accessing unstructured data helps companies find meaning in information like textual data, such as doctors' notes or insurance claims.

InterSystems' DeepSee software enables application developers to embed real-time business intelligence capabilities directly into their solutions.

"Our real-time embedded business intelligence allows operational managers to monitor KPIs and act when something is wrong. This isn't strategic analysis after the event," Nagle said.

"There are circumstances where you have a dashboard in an application and if something goes wrong - for example, the waiting times in an emergency room start to go wrong - someone can drill down immediately as to why that is and take some action to correct the situation."