Roundup: IBM, Amadeus, Camtic, ACCC

- Thursday, February 10, 2011

Roundup: IBM, Amadeus, Camtic, ACCC

The Venezuelan division of IBM (NYSE: IBM) has named Nina Toussaint as sales channels and alliances manager, according to a company statement.

Before assuming her current post, Toussaint served as IBM Venezuela's power systems and storage product manager.

The executive holds a degree in systems engineering from the local Universidad Metropolitana.

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The Brazilian division of Spanish airline reservation platform supplier Amadeus has signed up several clients for its Amadeus e-Travel Management version 14, the company said in a statement.

The local client base includes airliner TAM, engineering company Odebrecht and the local division of tobacco firm Phillip Morris.

The solution allows clients to manage travel information from iPhones and BlackBerrys and devices with Windows operating systems.

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Costa Rican IT and telecoms chamber Camtic will organize a trade mission to the Indian technology fair Indiasoft, Camtic said in a statement.

The trade mission is also being supported by Costa Rica's foreign trade promotion agency, Procomer.

Indiasoft will take place March 25-26.

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Colombia's BPO and contact center industry grew headcount by 13% last year, according to figures from industry group ACCC.

Founded in 2001, ACCC brings together the largest contact centers in Colombia, as well as related software and hardware providers.