TCS looking to expand e-governance contracts in Latin America, other regions

Monday, February 14, 2011

Indian IT services firm Tata Consultancy Services (TCS) is looking at infrastructure opportunities through government contracts in Latin America, the Middle East and Africa, according to Indian newspaper the Business Standard.

TCS is looking to export contract implementation frameworks it has developed in India over the past few years, such as digital government (DigiGov). "We have built frameworks in India in the process of e-governance contracts over the past few years which are likeable to other countries of the developing world in scope," TCS vice president and head of the government industry solutions unit, Tanmoy Chakraborty, was quoted as saying.

Chakraborty said TCS is looking to capitalize on the increasing automation of government processes. He estimates a typical e-governance contract could range between US$5mn and US$15mn, depending on its size and nature.

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This new business orientation will result in an expansion of TCS's global team of employees, who will be hired and trained depending on the contracts won, according to Chakraborty.

With government contracts, TCS will favor hiring locals as developing the IT infrastructure and related ecosystem are involved, while also considering government secrecy and security factors, he added.

The business model for exporting these processes is still in development, and the first steps will be aimed at creating awareness for the solutions' viability, the executive said. Executing these plans is expected to take 6-9 months.

Services offered in a typical e-governance contract include automation of government services, automating documents and the filing process, and ensuring that these documents are available in the public domain.