Topic
Call Center
Call Center News
Wednesday, January 14, 2026
Chile's ICT exports totaled US$1.046bn through November 2025, with strong year-on-year growth, driven by the early internationalization of technology companies and the expansion of non-traditional services. More
Friday, November 21, 2025
The strategic alliance consolidates the transfer of technology and knowledge to boost innovation and create success stories in customer experience with Artificial Intelligence. More
Petrobras to hire Genesys cloud-based contact center solutions
Monday, November 17, 2025
Brazil moves to shield connectivity, networks as Oi enters bankruptcy
Tuesday, November 11, 2025
AI drives Genesy's growth and attracts utilities, healthcare, and education companies
Friday, November 07, 2025
Concentrix grows presence in Brazil with expansions in São Paulo and Fortaleza
Wednesday, August 20, 2025
Brazil projects US$140bn ICT capex by 2028 on the back of cloud, AI
Wednesday, August 06, 2025
US analytics, AI group FICO expanding contracts with LatAm energy firms, utilities
Monday, August 04, 2025
PARS and E-TRUST join forces to drive digital transformation with a focus on cybersecurity
Thursday, July 31, 2025
Brazil's Positivo presents its electronic security unit to investors
Saturday, July 19, 2025
Get access to exclusive information!
Discover our full potential. Subscribe to gain access to exclusive data on news, projects, companies, and reports about the top industries in Latin America.
Find business opportunities
Our data and analysis can help you identify business opportunities in 10 industries in Latin America. Request a demo to see how we can assist you!