Topic

Call Center

Call Center News

Siemens: The pandemic highlights the need for more investment in IIoT
Friday, September 25, 2020

The company's executive president for South America (excluding Brazil) and vice president of the Digital Industries business, Eduardo Gorchs, tells BNamericas that the current scenario opens opportunities for the integration of virtual spaces with real ones and refers to investments in the industrial internet of things. More

Avaya: new commercial strategy, but no manufacturing in LatAm
Wednesday, July 22, 2020

The contact center and UC solutions provider announced a new subscription model for its software and hardware in Latin America but doesn't have local production plans, despite the high cost of imports. More


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