Topic
Call Center
Call Center News
Friday, March 13, 2026
BNamericas is tracking more than 8,000 projects in Latin America across sectors including energy, mining, infrastructure and ICT. More
Wednesday, March 04, 2026
Segment advanced 6.5% in 2025, surpassing services and increasing its share of GDP to 3.6%. Foreign investments in telecom grew 20.4%, while formal employment in the sector accumulated a 44% increase since the pre-pandemic period. More
Chile boosts ICT services internationalization with US as key market
Wednesday, January 14, 2026
Digitel, Soutec and Genesys are boosting Venezuela as a regional leader in Artificial Intelligence by signing a collaboration agreement
Friday, November 21, 2025
Petrobras to hire Genesys cloud-based contact center solutions
Monday, November 17, 2025
Brazil moves to shield connectivity, networks as Oi enters bankruptcy
Tuesday, November 11, 2025
AI drives Genesy's growth and attracts utilities, healthcare, and education companies
Friday, November 07, 2025
Concentrix grows presence in Brazil with expansions in São Paulo and Fortaleza
Wednesday, August 20, 2025
Brazil projects US$140bn ICT capex by 2028 on the back of cloud, AI
Wednesday, August 06, 2025
US analytics, AI group FICO expanding contracts with LatAm energy firms, utilities
Monday, August 04, 2025
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