Topic
Call Center
Call Center News
Wednesday, August 28, 2024
The forecast is below the 7.4% estimate for the industry worldwide this year, says software promotion agency Softex. More
Thursday, August 22, 2024
BNamericas talks to Mike Bush, global VP of sales, Daniel Scarafia, Latin America VP and Andrea Fodor, Brazil country manager, about the Japanese IT multinational's plans and perspectives. More
IBM, TD-Synnex target AI with new development center for LatAm
Friday, August 02, 2024
Embratel deploys omnichannel solution at C6 Bank
Wednesday, July 24, 2024
Brazil’s SoftExpert closes Europe M&A, sets eyes on Argentina
Wednesday, July 10, 2024
Atento migrates to Cirion datacenter in Colombia
Wednesday, June 26, 2024
Vivo, in collaboration with Microsoft, creates Generative AI for call center agents
Thursday, June 20, 2024
Italian IT multinational Almaviva in renewed LatAm push after Brazil deal
Thursday, June 06, 2024
Banks estimate investing R$47.4bn in technology in 2024
Thursday, April 18, 2024
Brazil’s ICT industry generated over US$140bn in revenues in 2023
Monday, April 08, 2024
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