Topic
Call Center
Call Center News
Thursday, April 18, 2024
The 1st volume of the Febraban Banking Technology Survey 2024, carried out by Deloitte, shows that the amount invested doubled in eight years. Priorities are customer experience, technological innovations and customization of solutions. More
Monday, April 08, 2024
The industry’s share of GDP stood at 6.5%, according to ICT association Brasscom. More
'We want to be the biggest pure cybersecurity player in Latin America'
Friday, February 09, 2024
El Salvador to assess Telefónica’s proposed acquisition of IBW
Wednesday, January 24, 2024
Everest Digital readies new datacenter investments, market expansions
Wednesday, January 10, 2024
How newcomer SecureLink is vying for a slice of Brazil’s telecom pie
Tuesday, January 09, 2024
Feninfra president regrets government decision to appeal to STF against payroll tax relief
Wednesday, December 20, 2023
Equatorial Energia partners with Onni. ai and IBM to bring genAI to multichannel service
Wednesday, December 06, 2023
Brazilian ICT sector wants congress to overturn Lula veto on tax break
Friday, November 24, 2023
Claro Brasil converted more than 260mn phone calls into digital experiences
Monday, November 06, 2023
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