Brazil
Press Release

Stefanini Group consolidates itself as a robust innovation ecosystem and bets on 24% growth

Bnamericas Published: Wednesday, September 28, 2022

This is a machine translation of Stefanini's press release

São Paulo, September 2022 – The digital transformation, started in 2012 and accelerated five years ago with a series of acquisitions in different business verticals, boosted the growth of the Stefanini Group, which, in celebrating its 35 years of existence, reiterates its ability to to continually reinvent itself to meet the needs of its customers around the world. Currently, the global company of Brazilian origin is present in 41 countries and has more than 30 thousand employees, who adopt the co-creation model as a differential to do the unimaginable possible for more than 1,000 active customers.

“The success of our business is due to the combination of autonomy at the cutting edge, which is a hallmark of our entrepreneurial DNA, investment in people and new management models, humility to know when it is time to listen, learn and change, communication with the team, in addition to a continuous exercise to identify opportunities, even in moments of crisis. At the beginning of the pandemic, we had an increase in employee engagement, something that was maintained throughout 2021 and 2022”, says Marco Stefanini, founder and Global CEO of Stefanini Group, one of the most internationalized Brazilian companies, according to the Dom Cabral Foundation ranking. (FDC).

The group, which earned R$5 billion last year, expects to end 2022 with a global increase of 24%, reaching R$6.2 billion, equivalent to US$1.24 billion. A good part of the result comes from the innovation ecosystem represented by the Stefanini Ventures division, composed of more than 30 companies of different sizes and specialties, which are gathered in six main platforms: Analytics and IA, Banking & Payments, Cybersecurity, Industry 4.0, Digital Marketing and Technology.

In the last two years, Stefanini has acquired 12 companies, seven of them in the first year of the pandemic: Mozaiko, which develops Analytics and IoT solutions to simplify retail and logistics processes; Holding Haus, a communication ecosystem with four companies, the largest of which is the advertising agency W3haus; LogBank, which offers White Label templates for Payment Service Provider solutions; two software units of Diebold Nixdorf Brazil (e-commerce fraud prevention and channel automation), Cyber Smart Defense (CSD), in Romania, and NI IT, an IT consultancy specializing in cloud services, focused on Microsoft solutions , Adobe and Kaspersky for the Small and Medium Enterprises (SMEs) market.

In the following years, the companies CRK (2021) and Cobiscorp (2022) were incorporated into the group, led by Topaz; Peruvian Sapia (2021) and, more recently, NewM, a software house specializing in the mobile segment for consortiums, which complements the solutions offered by inLira, the Stefanini Group's marketplace for consortia and digital transactions, with a strong presence in the secondary market, in addition to Ecglobal, a collaborative platform with more than 1 million active customers, which arrived at the Brazilian multinational to complement the Haus ecosystem, composed of W3haus, Brooke, CAPS, Huia, Gauge and Inspiring.

Last week, Ecglobal and Itaú Unibanco presented the successful case “iLab Digital by Itaú: combining digital with design methods”, during the Esomar Global Congress, in Canada, considered the largest research event in the world. Through its online communities, Ecglobal created a space for Itaú with thousands of people generating collaborative intelligence 24 hours a day, every day of the week. The environment simulates the social network experience, making the experience pleasant, as well as promoting high levels of engagement and allowing the participant to feel free to express their ideas.

“It was an honor to have the joint project between Ecglobal and Itaú alongside names like Google Japan and Tik Tok from the USA. The collaborative work between the companies allowed the development of more than 1,000 projects per year, with an agile management model - 1/3 the time of a traditional research and with a cost 70% lower”, highlights Guilherme Stefanini, CEO of Haus.

financial platform

Topaz, a company specializing in digital financial solutions operating in more than 25 countries and with more than 1 billion monthly transactions on its full banking platform, is one of the fastest growing ventures. From a revenue of R$ 15 million in 2016, the company expects to reach R$ 600 million by the end of this year. With 35 years in the market and more than 1300 employees, the company is a leader in fraud prevention and combat and banking core solutions. Last year, its digital banking offering was ranked one of the 15 most relevant by Gartner and entered the CBS Bankers Guide for Latin America.

Present in four of the five largest banks in the country, the company, leader of the financial platform in Latin America, has more than 250 customers and more than 500 thousand end users served. Since 2020, Topaz has seen its business grow exponentially, also driven by strategic acquisitions - two software units of Diebold, CRK and Cobiscorp. With this move, Topaz plans to expand its portfolio and reach other continents.

Among the main clients is PagBank PagSeguro, which used Topaz's full banking platform to evolve its complete digital banking strategy, which currently has almost 25 million customers and more than R$1 trillion of financial transactions processed. With this partnership, PagBank PagSeguro not only anticipated the receivables of customers who use their machines, but also started to offer other products and services, such as the granting of credit, including for part of the unbanked population.

“With a robust, modular, scalable platform that is tightly integrated with digital channels, we are prepared to safely meet the strategy of any institution that wants to act as a digital bank. Our team is fully qualified to help our customers in their transformation journey, adding features that can guarantee more efficiency and competitiveness”, guarantees Jorge Iglesias, CEO of Topaz.

100% Brazilian technology for the world

Every day, millions of meetings are held by people who speak different languages, with varying levels of fluency, which can compromise efficient and natural communication. It was with the intention of offering professionals around the world the opportunity to express their best ideas, in any language, that Woopi, the Stefanini Group's Artificial Intelligence company, launches this week an AI-based simultaneous translation platform, called Voicero.

The product is now available on Microsoft's global marketplace, integrated with the world's most used collaboration software, Microsoft Teams. Voicero, which can be purchased in the subscription model, allows voice translation in real time, that is, a professional can speak in Korean and the others can listen to him in the language of their choice.
The design of the project was made by the R&D team during the prototyping studies and exploration of natural language processing, machine learning and machine translation techniques. These studies are carried out on a recurring basis to improve Sophie , an intelligent virtual assistant from the Stefanini Group, specialized in managing service demands through Artificial Intelligence algorithms. Currently present on 3 continents and more than 100 large customers, Sophie has established itself as a complete platform for intelligent business automation.

At Vibra Energia, for example, Sophie expanded the company's communication channel with the internal public, which already had Intranet, WhatsApp and Teams. With the intelligent chatbot, Vibra reduced the telephone service time by 15,000 minutes in three months, as the demands were now resolved by the virtual attendant. During this period, at least 3,000 calls were opened directly via Sophie – most of them were completed without the need for human assistance.

agile culture

The agile model is an approach used to build a product or service in a way that provides predictability within the process. Thus, it is possible to quickly correct the route, when necessary, in order to get closer to the result desired by the customer and meet the demands with excellence. Stefanini Group believes in the power of agile methodologies and has a specialized team to solve business and add value within the Customer Centric culture.

One of the successful projects in this area was developed in partnership with Raízen, which included the use of analytics to observe the challenges in each of the company's processes. Currently, the use of the digital platform implemented by Stefanini comprises 98% of fuel purchase orders and transactions in Brazil. In other words, the platform covers everything from the fuel order transaction to the payment. The end customer can also access the platform via smartphone to pay at the gas station and include benefits.

According to Marcelo Ciasca, CEO of Stefanini Brasil, Business Agility is one of the company's biggest bets in 2023. “With agile methodologies, we can work in contexts of quality delivery and user experience more efficiently, since in the agile delivery is not limited to a process approach, but a delivery of value”, he reiterates.

The origin

The year was 1987 when geologist Marco Stefanini, who had the dream of starting a business in Brazil, inaugurated Stefanini in his living room, a technology company that, over its 35-year trajectory, has become a great reference in innovation. and digital solutions.

At that time, the country was experiencing an unfavorable economic situation and without many resources. With annual inflation above 300% in the first two months, the year 1987 had yet another crisis in store for Brazil. The then president José Sarney announced, in February of that year, that he would not pay the foreign debt. In one day, the dollar jumped from 27 cruzados to 35 cruzados, and even though it was expensive, few people were able to buy the currency.

Even in a period of great uncertainty, when the price of a product in the supermarket became more expensive overnight, Marco Stefanini and Graça Sajovic Stefanini made use of the innovative DNA that has always guided the couple's life to transform the crisis into an opportunity. .

The desire to discover new places certainly boosted the company's internationalization, which opened its first office outside Brazil in 1996, in Argentina, when the success of a Brazilian technology multinational was unimaginable. Other remarkable moments in history were the arrival in the United States (2001), India (2006), Belgium (2010) and China (2011), markets that not only Stefanini was aware of, but also the technological potential that Brazil has and the quality of its professionals.

“When this movie plays in my head, I am sure that we will continue to grow, with an eye on new opportunities in the regions where we operate, always attentive to the vision of the future and the needs of our customers. The basis of the mindset of digital thinking is entrepreneurial thinking, which will continue to guide us for several more decades”, adds Marco Stefanini, who foresees new acquisitions still in 2022.

About Stefanini

Stefanini is a global group of Brazilian origin with 35 years of experience in the technology market, focused on helping clients in the process of digital transformation in their businesses. With the purpose of “Co-creating solutions for a better future”, the group has been recognized in several awards for its innovative DNA and impact on results. It operates on the following fronts: Consulting (Technology and Business Agility), Analytics & IA, Banking & Payments, Cybersecurity, Manufacturing (Industry 4.0) and Digital Marketing. Present in 41 countries and with more than 30 thousand employees, Stefanini is considered the fifth most internationalized Brazilian company – the first in the technology sector, according to the Dom Cabral Foundation (FDC) Ranking. For more information, click here .


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