Peru
Press Release

OSIPTEL supervises the total restoration of Movistar's fixed and mobile internet service in the south of the country

Bnamericas Published: Wednesday, October 26, 2022

This is a machine translation of OSIPTEL's press release

The Supervisory Body for Private Investment in Telecommunications (OSIPTEL) informs the public of the following:

  1. The OSIPTEL Monitoring Center detected the degradation of the quality of the mobile and fixed services of the operating company Movistar, on Tuesday, October 25, 2022, at approximately 6:11 pm in some areas of the departments of Apurímac, Arequipa, Cusco, Madre de Dios, Moquegua, Puno, Tacna. This degradation also affected the mobile and fixed services of the operating company Entel.
  2. Immediately, OSIPTEL requested information from the operating company Movistar on the origin of the event, as well as a detailed report on the impact caused on the users who have been affected, in order to evaluate and determine the corresponding actions, according to current regulations. .
  3. The operating company informed OSIPTEL that the event was due to two cuts in the fiber optic network in the Chala-Atico section, in the department of Arequipa, before which it activated its backup system.
  4. OSIPTEL will continue to supervise the work carried out by the operating company until the normalization of the service.

For more information and guidance, you can contact OSIPTEL through the different official service channels, such as the FonoAyuda line 1844, mobile lines nationwide: https://www.osiptel.gob.pe/portal-del-usuario /contactenos/numeros-de-attencion-a-nivel-nacional/ , the email users@osiptel.gob.pe and also in person through the regional offices in the national territory.

Lima, October 25, 2022

Office of Communication and Institutional Relations


Subscribe to the most trusted business intelligence platform in Latin America. Let us show you our solutions for Suppliers, Contractors, Operators, Government, Legal, Financial and Insurance.

Subscribe to Latin America’s most trusted business intelligence platform.

Other projects in: ICT (Peru)

Get critical information about thousands of ICT projects in Latin America: what stages they're in, capex, related companies, contacts and more.

Other companies in: ICT

Get critical information about thousands of ICT companies in Latin America: their projects, contacts, shareholders, related news and more.

  • Company: Honeywell do Brasil, Ltda.  (Honeywell Brasil)
  • Honeywell do Brasil, Ltda. is the local branch of US firm Honeywell International Inc. The Sao Paulo-based firm has 13 facilities in the country which include three manufacturin...
  • Company: Grupo Werthein
  • The description contained in this profile was taken directly from an official source and has not been edited or modified by BNamericas researchers, but may have been automatical...
  • Company: Federal Communications Commission  (FCC)
  • The Federal Communications Commission (FCC) is an independent government agency of the United States federal government that regulates interstate and international communication...
  • Company: Amazon.com, Inc.  (Amazon)
  • Amazon.com Inc. is an American e-commerce store that offers a wide range of products, including books, music, movies, and computers. It also offers web-based services, manufactu...
  • Company: Greatek Brasil
  • The description contained in this profile was taken directly from an official source and has not been edited or modified by BNamericas researchers, but may have been automatical...
  • Company: Vantiva
  • The description included in this profile was taken directly from an official source and has not been modified or edited by the BNamericas’ researchers. However, it may have been...
  • Company: Finastra Technology, Inc.  (Finastra)
  • Finastra is a provider of cloud software and solutions in the financial services area. The company is headquartered in London and has offices in 60 locations around the world. I...